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Refund and Returns Policy

RETURN POLICY

Last updated October 12, 2023


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at sales@landroverpartsuk.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

LAND ROVER PARTS UK LTD
Attn: Returns
RMA #
The Old Kiln, Kiln Road
Marldon, Devon TQ31SH
United Kingdom

Return shipping charges will be paid or reimbursed by us. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note
     ●     International purchases aren’t covered for return policy.
     ●     Guarantee covers parts only and labour claims cannot be entertained.
     ●     Items are to be returned in the exact condition you received them. Tampered items will result in no refund.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

+44 (0) 1803 365 265
sales@landroverpartsuk.com